Frequently Asked Questions - The Ice Cream Farm

Frequently Asked Questions

Answers to the most common questions about The Ice Cream Farm.

Frequently Asked Questions

What are the opening times?

We are open 10.00am to 5.00pm everyday besides Christmas Day, Boxing Day and New Years Day.


Is there an entrance fee?

No, we don’t charge an entrance fee at all. Attractions such as Daisy’s Garden and Fudge Farm are free to enter, whilst others have a small charge. Please check each individual attraction’s page for exact pricing. Massive savings on these attractions can be found with our Play Passes.Click here to view the Play Passes.


Can I bring my dog?

Unfortunately, due to numerous customer complaints we have received concerning dogs, we politely request that you do not bring your four legged friends along with you on your visit. Apologies for any in convenience.


Can we bring a picnic?

As we are a privately run, free to enter attraction we rely heavily on food and drink sales. We therefore kindly ask you to refrain from bringing picnics. Click here to view our Picnic Policy.


Do I have to buy a Play Pass before I come?

No, you don’t have to purchase a Play Pass prior to visiting The Ice Cream Farm as they can be purchased at any of the paid for facilities and from welcome desk on arrival. However, you may want to prepare for your adventure at The Ice Cream Farm and plan ahead by purchasing a Play Pass online.   If you do purchase online, the Play Pass will be ready and waiting for you to collect from the welcome desk.  Click here to view the Play Passes.


What do we do when we arrive?

When you arrive at The Ice Cream Farm, you can park in one of our many parking spaces and then head to the main entrance, which can be found at the top of the car park under the blue ‘Welcome’ sign. Here you will see the amazing Ice Cream Tree and Daisy’s Garden. If you need to purchase or collect a Play Pass, these can be found to your left at the welcome desk. The Parlour is clearly signposted and can be found to your right.


How does the Play Pass work?

The Play Passes are part of our ‘pay and play scheme’ where you have the option to choose which attractions you want to pay for. They can be bought in denominations of £20, £30, £40 or £100 and the more you spend, the more you save. For example, if you purchase a VIP £100 Play Pass, you receive a card with 100 ‘plays’ which equates to £1 per play- a massive saving of over 70%!

The Play Passes can be purchased online and collected from the welcome desk. Alternatively, they can also be purchased on the day, also from the welcome desk and from other attractions. Play Passes have no expiry date and can be used between multiple children. Click here to view the Play Passes.


What is there at The Ice Cream Farm?

As well as over 50 flavours of award-winning Cheshire Farm Ice Cream sold in The Parlour, The Ice Cream Farm has lots of attractions on offer for the whole family. From Daisy’s Garden, a free children’s play area featuring tunnels, trampolines and climbing frames, to Honeycomb Canyon, Europe’s largest sand & water play, there is a huge amount to see and do. For more information, click the ‘Explore’ tab at the top of this page.


How long does a visit last?

The Ice Cream Farm is a free-to-enter site, which means how much time and money you spend here is completely up to you.  Perhaps you just want a quick ice cream fix at The Parlour or spend the whole day exploring Fudge Farm, Strawberry Falls, The Fun Factory and more, the choice is up to you.